Labro will exchange or refund goods that has ben shipped back within 14 days from the delivery date. All goods must be returned unused and in perfect conditions, considering the packaging as part of the product.

Exchanges are based on availability, and sales items are non-refundable. 

Clients are responsible for return/exchange shipping charges. The cost of delivery will only be return in case we deem the goods to have been faulty before they were dispatched to you. 

We will refund the full value of the goods within 30 days of receiving the items at our storehouse, and using the same method as the original payment. Please note that Labro will not refund international duties and taxes. 

Clients must send an email to info@labro.shop together with the reason of exchange or refund before sending back the item and tracking number once shipped. 

Returns should be addressed to: 

Labro Returns 
Lutherlaan 35 
2014SL Haarlem

Returns can also brought to our atelier. Please make sure to make an appointment. Our atelier address is: 

Labro 
Gasthuisstraat 15
2011XP Haarlem